Privacy Policy

01 Introduction

OK Bets ("we," "us," "our," or "the Company") is committed to protecting the privacy and personal data of all individuals who use the OK Bets platform (the "Platform"), including registered players, visitors, and any other persons whose personal information we process in connection with our services.

This Privacy Policy describes how OK Bets collects, uses, stores, shares, and protects personal data in connection with the operation of our online casino and sports betting platform, which is accessible via our website and mobile application. It also describes the rights available to you as a data subject under Philippine law and how you may exercise those rights.

This Privacy Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated herein by reference. By registering an account or using the Platform, you consent to the collection and processing of your personal data as described in this policy.

02 Data Controller

OK Bets acts as the data controller in respect of the personal data collected through the Platform. As data controller, OK Bets determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable Philippine data protection law.

If you have any questions about how OK Bets processes your personal data, or if you wish to exercise any of your data subject rights, please contact us using the details provided in Section 15 of this Privacy Policy.

03 Data We Collect

OK Bets collects the following categories of personal data from players and platform users:

We do not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where strictly required by law or regulatory obligation.

04 How We Collect Your Data

OK Bets collects personal data through the following means:

• Direct interactions: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions;
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, pixel tags, and server logs;
• Third-party sources: Identity verification data from government ID databases or third-party KYC service providers; fraud prevention data from industry databases; payment confirmation data from GCash, PayMaya, BDO, BPI, and Metrobank;
• Publicly available sources: Information available in public records where relevant to verifying your identity or investigating a complaint or suspected fraud.

05 How We Use Your Data

OK Bets uses the personal data we collect for the following purposes:

• To create and manage your OK Bets player account;
• To verify your identity and confirm that you meet the 21+ age requirement under Philippine law;
• To process deposits and withdrawals via GCash, PayMaya, BDO, BPI, Metrobank, and other approved payment methods;
• To provide customer support and respond to your inquiries and complaints;
• To administer bonuses, promotions, and loyalty programs;
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities;
• To comply with our legal and regulatory obligations, including reporting requirements under Philippine law;
• To monitor and enforce responsible gaming measures, including deposit limits and self-exclusion;
• To improve the Platform, personalize your experience, and develop new features and games;
• To send you account-related notifications, security alerts, and, where you have opted in, promotional communications.

We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

06 Legal Basis for Processing

OK Bets processes your personal data on the following legal bases under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and service delivery;
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including anti-money laundering obligations and regulatory reporting;
• Legitimate interests: Processing necessary for our legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your rights and interests;
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, such as for marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

07 Data Sharing and Disclosure

OK Bets does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BDO, BPI, Metrobank, and other approved payment service providers, for the purpose of processing your transactions;
• Identity verification providers: Third-party KYC and age verification service providers engaged to assist with regulatory compliance;
• Fraud prevention services: Industry fraud prevention databases and service providers used to detect and prevent fraudulent activity on the Platform;
• Technology service providers: Cloud hosting, data storage, analytics, and customer support platform providers who process data on our behalf under strict data processing agreements;
• Regulatory and law enforcement authorities: Philippine government agencies, regulatory bodies, and law enforcement authorities where we are required by law to disclose your information, or where disclosure is necessary to protect the rights, property, or safety of OK Bets, our players, or the public;
• Professional advisers: Lawyers, auditors, and other professional advisers engaged by OK Bets in connection with the operation of our business, subject to confidentiality obligations.

All third parties with whom we share personal data are required to process that data in accordance with applicable Philippine data protection law and our data processing requirements.

08 Cookies and Tracking Technologies

OK Bets uses cookies and similar tracking technologies on the Platform to enhance your experience, maintain session security, and analyze platform performance. The following types of cookies may be used:

• Strictly necessary cookies: Essential for the Platform to function correctly, including maintaining your login session and remembering your security preferences. These cannot be disabled without affecting core functionality;
• Performance cookies: Used to collect anonymized information about how players use the Platform, such as which pages are visited most frequently, to help us improve performance and user experience;
• Functionality cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience;
• Analytics cookies: Used to understand aggregate player behavior and Platform usage patterns for internal reporting and improvement purposes.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. OK Bets does not use cookies to serve third-party advertising or to track your activity across unrelated websites.

09 Data Retention

OK Bets retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general rule, OK Bets retains player account data for a minimum of five (5) years following the closure or termination of your account, in accordance with Philippine anti-money laundering regulations and other applicable legal obligations. Transaction records may be retained for longer periods where required by law.

Where personal data is no longer required for any lawful purpose, OK Bets will securely delete or anonymize it in accordance with our internal data retention and disposal procedures.

10 Data Security

OK Bets implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the Platform;
• Encryption of sensitive data at rest, including financial account details and government ID information;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security assessments, vulnerability testing, and penetration testing of Platform infrastructure;
• Multi-factor authentication requirements for account access and administrative systems;
• Incident response procedures for detecting, reporting, and responding to personal data breaches.

While OK Bets takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, OK Bets will notify you and the National Privacy Commission of the Philippines in accordance with applicable law.

11 Your Rights as a Data Subject

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in relation to your personal data held by OK Bets:

• Right to be informed: The right to be informed of how your personal data is being collected and processed, as set out in this Privacy Policy;
• Right of access: The right to request a copy of the personal data we hold about you and information about how it is being processed;
• Right to rectification: The right to request correction of any inaccurate or incomplete personal data we hold about you;
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations;
• Right to object: The right to object to the processing of your personal data where we are relying on legitimate interests as the legal basis for processing;
• Right to data portability: The right to receive a copy of your personal data in a structured, commonly used, and machine-readable format;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the contact details in Section 15. We will respond to all verified requests within thirty (30) days of receipt, in accordance with applicable law.

12 Children's Privacy and Age Restriction

The OK Bets Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing online gambling and casino-style gaming. OK Bets does not knowingly collect personal data from individuals under the age of 21.

During the registration process, all applicants are required to confirm that they are at least 21 years old and to provide a valid government-issued Philippine ID for age verification purposes. If OK Bets discovers that personal data has been collected from an individual who is under 21 years of age, we will immediately suspend the associated account and delete the relevant personal data.

If you are a parent or guardian and believe that your child has registered on the OK Bets Platform, please contact us immediately using the details in Section 15 so that we can take appropriate action.

13 Cross-Border Data Transfers

OK Bets primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines, for example where we use cloud infrastructure or technology service providers whose servers are located abroad.

Where personal data is transferred outside the Philippines, OK Bets ensures that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012 and the standards set by the National Privacy Commission. Such safeguards may include contractual data processing agreements incorporating standard data protection clauses approved by the National Privacy Commission.

14 Updates to This Privacy Policy

OK Bets reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The updated Privacy Policy will be published on the Platform with a revised effective date.

Where changes to this Privacy Policy are material, OK Bets will provide reasonable advance notice to registered players via the email address associated with their account or through a prominent notice on the Platform. Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

We encourage you to review this Privacy Policy periodically to stay informed about how OK Bets protects your personal data.

15 Contact Us and Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by OK Bets, please contact our Data Protection Officer:

Data Protection Officer, OK Bets

Email: [email protected]

General Support: [email protected]

For general account and platform questions, you may also visit our FAQ page.

If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Information about how to file a complaint is available on the National Privacy Commission's official website.